While at the European level experts, practitioners and policy-makers are debating the role of the web 2.0 in public services and while most of the advanced OECD countries are delivering policy drafts and reports on the so-called Government 2.0, many Italian local Public Administrations are having difficulty in delivering not only Government 1.0, but in some cases even a beta version.

Source: CNIPA / ISTAT Survey on ICT in the local Public Administrations (2007) and ISTAT, Survey ‘ICT usage households and individuals’, special module on e-government (2006)

Availability and take-up of local public services in Italy